This session will offer some limited discussion of general language use and disability etiquette relating to the disabilities being covered in this session, and primarily focus on accommodations, policy modifications, and best practices when working with people with intellectual, developmental, and/or psycho-social disabilities. Physical accessibility will also be covered since that can be needed by people with multiple disabilities. We will also spend some time addressing intersectionality and things to consider when working with folks with multiple marginalized identities, including disability. This session is focused on delivery of legal services in a direct services context.